Knowledge base
Phone Systems
12
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Creating Routing Lists
Updated
Updated: Friday, October 3, 2025 viewpoint routing list
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Setting up Call Rules
Updated
Updated: Friday, October 3, 2025 viewpoint call rules
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Wave ViewPoint: Login and Setup
Updated
Updated: Monday, October 6, 2025 viewpoint
LPT One
2
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↑↓
Print Release Error - The Job Failed to Print When Sent to Printer
Friday, April 25, 2025
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Two-sided Copies vs Prints
Monday, March 10, 2025 printing two sided copies
Security
3
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↑↓
Protect Your Data - Private Browsing
Updated: Tuesday, March 4, 2025 cybersecurity privacy incognito inprivate private window security data browser
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PLS Phishing Tests and Training
Updated: Friday, August 16, 2024 outlook email phishing knowbe4 cybersecurity training new staff
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Phishing and Phone Scams
Updated: Tuesday, July 16, 2024
Copy, Print, Faxing
4
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↑↓
Releasing Held Prints (Ricoh - Copier)
Wednesday, January 29, 2025 release fiery ricoh held
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Releasing Held Prints (Ricoh - Web)
Updated: Wednesday, January 29, 2025 release fiery ricoh held
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↑↓
Digital Faxing Instructions
Monday, March 4, 2024 fax
Tech Only Articles (holding)
5
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↑↓
Sonicwall Mobile Connect VPN Client on Surface Laptops (Windows 11 ARM)
Updated: Thursday, October 3, 2024 vpn sonicwall window 11 arm arm mobile surface
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Technology Organizational Chart
Wednesday, September 11, 2024
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Cyberpower UPS
Friday, March 15, 2024
PC Reservation
1
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↑↓
Guest pass is missing barcode
Updated
Updated: Wednesday, October 15, 2025 troubleshooting
Maker Equipment
Bambu 3D Printers
1
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↑↓
Bambu Lab Filament Selection Guide
Updated
Updated: Wednesday, October 15, 2025 3d printer filament guide bambu
Prusa 3D Printers
4
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↑↓
Prusa Mini+ - Troubleshooting Layer/Axis Shift
Updated
Updated: Wednesday, October 15, 2025 prusa 3d printer prusa mini+ 3d printing errors shift axis shift adehsion
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Prusa Mini+ - General Print Quality Issue Troubleshooting
Updated
Updated: Wednesday, October 15, 2025 prusa 3d printer prusa mini+ filament 3d printing errors prusa troubleshooting nozzle 3d print quality
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Using Multiple Colors
Updated
Updated: Wednesday, October 15, 2025 prusa prusa slicer colors multiple colors
Sublimation Printer
1
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↑↓
Sawgrass SG1000 discolored lines when printing.
Updated
Updated: Wednesday, October 15, 2025 sublimation sawgrass maker maker lab heat press sg1000 sg500
Circulation
Workflows
14
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↑↓
How to connect to WorkFlows using a hotspot
Updated: Wednesday, August 14, 2024 hotspot workflows
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↑↓
Change Workflows Receipt Margin
Thursday, May 16, 2024 receipt workflows
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↑↓
Workflows - Report Formatting Issues and Setting Default Programs for Workflows Reports
Wednesday, February 21, 2024 workflows reports report formatting default program
Sorter
1
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↑↓
Sorter Not Making Click Noise when holding the yellow reset button for 10 seconds.
Updated
Updated: Wednesday, October 15, 2025 troubleshooting
Locations
NOR
2
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↑↓
Connect an iOS device to ClickShare in Lowry Board Room – Norman Central
Thursday, September 21, 2023 clickshare devices barco lowry room
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↑↓
Click Share Norman Central Information
Updated
Updated: Wednesday, October 15, 2025
Admin/PLS
1
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↑↓
Great Plains Resolution Fix
Updated: Thursday, November 4, 2021 great plains remote display for great plains for remote access
SHA
1
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↑↓
2019 AV system settings access and login information
Updated
Updated: Wednesday, October 15, 2025 av sound system meeting room
Office 365 & Teams
SharePoint
1
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↑↓
Checking in files in Sharepoint for users that are unavailable
Monday, June 9, 2025 sharepoint the exchange team site teamsite teams checked out check in
Outlook
3
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↑↓
Outlook 365 Email Security
Updated: Thursday, August 8, 2024 outlook external email tag label phishing pab knowbe4
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↑↓
Email Signature
Updated: Thursday, March 2, 2023 signature mail outlook
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↑↓
Office 365 Apps Cheat Sheet
Updated: Thursday, February 10, 2022
OneDrive
2
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↑↓
Add Onedrive, Teams, Sharepoint libraries to your Onedrive
Updated: Tuesday, August 8, 2023
-
↑↓
Stop Syncing OneDrive Folder
Updated: Wednesday, February 16, 2022 one drive sync onedrive
Teams
1
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↑↓
Sync Teams file tab with Windows 10
Updated: Friday, July 19, 2019
Customer-Facing Technology
Laptops Anytime
1
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↑↓
Laptops Anytime Light Admin
Updated
Updated: Wednesday, October 15, 2025
Movie Box
5
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↑↓
ILS Movie Box Drop Zone Processing and Inventory Consolidation
Updated
Updated: Wednesday, October 15, 2025 movie box ils drop zone ils movie box
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↑↓
Weeding the Movie Box Collection - ILS Movie Box
Updated: Thursday, November 21, 2024 movie box weeding ils movie box new movie box
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↑↓
Adding New Movies - ILS Movie Box
Updated: Wednesday, January 17, 2024 movie box ils drop zone adding new movies process new movies
Hublet
1
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↑↓
Hublet - No Tablets Available
Updated
Updated: Wednesday, October 15, 2025 hublet hublet error no tablets available
Self Checkout
1
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↑↓
X11 Cable Labeling Guide
Updated
Updated: Wednesday, October 15, 2025 reference
Book Locker
1
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↑↓
Book Locker - Powering On/Restarting Main PC
Tuesday, July 18, 2023 book locker
Public Computers
3
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↑↓
Changing Ease of Access Settings
Updated
Updated: Wednesday, October 15, 2025
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↑↓
Assisting Patrons with Remote Desktop
Updated
Updated: Wednesday, October 15, 2025 how-to
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↑↓
Cleaning Laptop or Desktop Displays
Updated
Updated: Wednesday, October 15, 2025 reference