Knowledge base
Customer-Facing Technology
Movie Box
5
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Adding New Movies - ILS Movie Box
Updated: Wednesday, January 17, 2024 movie box ils drop zone adding new movies process new movies
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ILS Movie Box Drop Zone Processing and Inventory Consolidation
Updated
Updated: Wednesday, October 15, 2025 movie box ils drop zone ils movie box
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Weeding the Movie Box Collection - ILS Movie Box
Updated: Thursday, November 21, 2024 movie box weeding ils movie box new movie box
Public Computers
3
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Changing Ease of Access Settings
Updated
Updated: Wednesday, October 15, 2025
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Assisting Patrons with Remote Desktop
Updated
Updated: Wednesday, October 15, 2025 how-to
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Cleaning Laptop or Desktop Displays
Updated
Updated: Wednesday, October 15, 2025 reference
Self Checkout & Card Terminal
1
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X11 Cable Labeling Guide
Updated
Updated: Wednesday, October 15, 2025 reference
Hublet
1
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Hublet - No Tablets Available
Updated
Updated: Wednesday, October 15, 2025 hublet hublet error no tablets available
Laptops Anytime
1
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Laptops Anytime Light Admin
Updated
Updated: Wednesday, October 15, 2025
Staff Technology
Copy, Print, Faxing
4
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Releasing Held Prints (Ricoh - Copier)
Wednesday, January 29, 2025 release fiery ricoh held
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Releasing Held Prints (Ricoh - Web)
Updated: Wednesday, January 29, 2025 release fiery ricoh held
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Digital Faxing Instructions
Monday, March 4, 2024 fax
Sorter
1
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Sorter Not Making Click Noise when holding the yellow reset button for 10 seconds.
Updated
Updated: Wednesday, October 15, 2025 troubleshooting
Phone Systems
12
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Creating Routing Lists
Updated: Friday, October 3, 2025 viewpoint routing list
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Setting up Call Rules
Updated: Friday, October 3, 2025 viewpoint call rules
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Wave ViewPoint: Login and Setup
Updated: Monday, October 6, 2025 viewpoint
Workflows & Receipt Printer
14
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How to connect to WorkFlows using a hotspot
Updated: Wednesday, August 14, 2024 hotspot workflows
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Change Workflows Receipt Margin
Thursday, May 16, 2024 receipt workflows
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Workflows - Report Formatting Issues and Setting Default Programs for Workflows Reports
Wednesday, February 21, 2024 workflows reports report formatting default program
Maker Equipment
Sublimation Printer
1
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Sawgrass SG1000 discolored lines when printing.
Updated
Updated: Wednesday, October 15, 2025 sublimation sawgrass maker maker lab heat press sg1000 sg500
Bambu 3D Printers
1
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Bambu Lab Filament Selection Guide
Updated
Updated: Wednesday, October 15, 2025 3d printer filament guide bambu
Prusa 3D Printers
4
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Prusa Mini+ - Troubleshooting Layer/Axis Shift
Updated
Updated: Wednesday, October 15, 2025 prusa 3d printer prusa mini+ 3d printing errors shift axis shift adehsion
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Prusa Mini+ - General Print Quality Issue Troubleshooting
Updated
Updated: Wednesday, October 15, 2025 prusa 3d printer prusa mini+ filament 3d printing errors prusa troubleshooting nozzle 3d print quality
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Using Multiple Colors
Updated
Updated: Wednesday, October 15, 2025 prusa prusa slicer colors multiple colors
Office 365 & Teams
OneDrive
2
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Add Onedrive, Teams, Sharepoint libraries to your Onedrive
Updated: Tuesday, August 8, 2023
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Stop Syncing OneDrive Folder
Updated: Wednesday, February 16, 2022 one drive sync onedrive
Outlook
3
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Outlook 365 Email Security
Updated: Thursday, August 8, 2024 outlook external email tag label phishing pab knowbe4
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Email Signature
Updated: Thursday, March 2, 2023 signature mail outlook
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Office 365 Apps Cheat Sheet
Updated: Thursday, February 10, 2022
SharePoint
1
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Checking in files in Sharepoint for users that are unavailable
Monday, June 9, 2025 sharepoint the exchange team site teamsite teams checked out check in
Teams
1
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Sync Teams file tab with Windows 10
Updated: Friday, July 19, 2019
Locations
Admin/PLS
1
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Great Plains Resolution Fix
Updated: Thursday, November 4, 2021 great plains remote display for great plains for remote access
NOR
2
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Connect an iOS device to ClickShare in Lowry Board Room – Norman Central
Thursday, September 21, 2023 clickshare devices barco lowry room
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Click Share Norman Central Information
Updated
Updated: Wednesday, October 15, 2025
SHA
1
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2019 AV system settings access and login information
Updated
Updated: Wednesday, October 15, 2025 av sound system meeting room
Technology
Security
4
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Password Managers
New
Updated
Updated: Wednesday, October 22, 2025 security password manager keepass bitwarden login
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Protect Your Data - Private Browsing
Updated: Tuesday, March 4, 2025 cybersecurity privacy incognito inprivate private window security data browser
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PLS Phishing Tests and Training
Updated: Friday, August 16, 2024 outlook email phishing knowbe4 cybersecurity training new staff