Download JPG format files from iCloud

Creation date: 1/6/2026 9:37 AM    Updated: 1/6/2026 9:53 AM
When downloading photos from iCloud.com, you can choose to save images in a compatible JPEG
format instead of HEIC. To convert images from HEIC to JPG, see PLS Helpdesk - Convert HEIC (iPhone) photos to JPG format - Knowledge base

On your iPhone, you can also set the camera to save new photos as JPG (Settings → Camera → Formats → Most Compatible). (This affects new photos only.)

Using iCloud Web

Go to iCloud and sign in with your Apple ID. Click Photos


Select the photo(s) you want to download. Right click and select "More Download Options"


Click the Download button for "Most Compatible"